Terms and Conditions


Terms and Conditions

Please read these terms and conditions carefully, as using or purchasing from our website means you agree to them.

Ordering

You can order products through our website. Soon after an order is placed, you will receive an email with confirmation of your order and your credit card will be charged for the total amount that is payable. There will be no changes or cancellations accepted at this point. We will then send you an email confirmation once the goods have been dispatched. Please note we regret that once a product has been printed it cannot be returned for a refund. You can pay by, Visa, MasterCard or American Express. All Credit Card transactions are processed through our Merchant Gateway Partner (Authorize.net)

Special Offers or Discounts

Special offers or discounts can not be combined. Only one offer per purchase.

Delivery

We aim to deliver all orders within the US in around seven working days. PhotoBookShop LLC will not be held liable for any loss caused to you by late delivery by our chosen carrier. If however, in any event your parcel is delayed and doesn't arrive when expected then please contact us as soon as possible, and we will investigate.

Returns

Your satisfaction is guaranteed. Should you need to make a return due to damage, defect or wrong item sent, please notify us immediately by email: CustomerService@photobookshop.org. Please include reason for return.

PhotoBookShop, 1587 E Bentley Dr Unit 101, Corona, CA 92879

Shipping is non-refundable. For your protection, we encourage you to send your return via UPS. Return packages must be prepaid; we cannot accept COD. Even exchanges are sent back to you at no additional charge. Please note on the packing slip why you decided to return our product so that we can improve our service.

Any questions or concerns about this policy should be directed to Info@PhotoBookShop.org.

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